Purpose of the Role

Based on site, the Lettings Manager is responsible for managing the lettings team, as well as overseeing other activities such as leasing strategy, administration, lettings compliance and marketing.

Key Responsibilities

Responsibilities include:

• Managing a lettings team, offering ongoing training and support
• Conducting viewings with tenants and negotiating rental offers
• Completing tenancy paperwork and vetting applicants
• Providing lettings performance reports
• Appraising apartments and advising clients on rental prices
• Negotiating renewals
• Regularly carrying out rent analysis, reporting monthly to the client including recommendations
• Carrying out property inspections
• Coordinating online marketing of available apartments
• Working alongside the General Manager to organise events to create community engagement
• Building and maintaining corporate relationships with relocation agents, employers etc

Skills, Knowledge and Experience

Personal Attributes

• Strong customer service ethic
• Positive, can-do attitude
• Initiative and the ability to think outside the box
• Common sense approach
• Outgoing, warm and friendly personality
• Team player
• Organised, meticulous, tenacious
• Excellent written and spoken etiquette
• IT literate
• Social media literate

Previous Experience

• Prior experience in a senior lettings role within estate agency or BTR
• Prior experience managing a team
• Strong customer service skills
• Positive, can do attitude
• Team player
• Excellent written and spoken etiquette
• Ideally ARLA qualified

Working Hours - 5 over 7 days (42.5 hours per week) – ( includes 30 minutes unpaid Lunch break)

Salary - £40000 P.A plus bonus 

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Please see our Benefits Booklet for more information.