Purpose of the Role

To support Occupier and Demised Services in the delivery of high quality management service, for the benefit of Savills clients’ and tenants’.

Key Responsibilities

· Minimum IOSH trained, with a commitment to working towards NEBOSH qualification.

· Take ownership from a Facilities Management perspective of an allocated portfolio of sites, ensuring all facilities services are delivered in accordance with client and Savills requirements.

· Support the Regional Facilities Manager in delivering contractual obligations, compliance targets and operational objectives across the portfolio.

· Maintain accurate site records within Datastation, Elogbooks and other CAFM or Health & Safety systems, ensuring information is up to date and complete.

· Manage reactive and quoted works through Elogbooks, ensuring requests are progressed in a timely manner and escalated where required.

· Obtain quotations and supporting information for maintenance works, ensuring expenditure approval processes are followed in accordance with client requirements.

· Monitor compliance performance across allocated sites and assist in achieving compliance targets through proactive management of actions and remedial works.

· Ensure all compliance actions raised on Datastation are reviewed regularly and updated until completion.

· Undertake routine site inspections and complete required checklists within agreed timeframes, ensuring records are uploaded to the relevant systems.

· Record utility meter readings and site utility consumption as required, maintaining accurate records to support environmental and client reporting requirements.

· Conduct regular site audits to ensure standards of cleanliness, repair, maintenance and presentation are maintained.

· Liaise with contractors, suppliers, landlords and managing agents to support the resolution of facilities-related issues.

· Support the management of landlord and tenant responsibilities, ensuring works are directed to the appropriate party where applicable.

· Build and maintain effective working relationships with site teams, acting as a key point of contact for day-to-day facilities matters.

· Attend allocated sites in accordance with contract requirements, reporting on findings and taking appropriate corrective action where necessary.

· Respond to reactive incidents and emergency situations, escalating significant issues to the Regional Facilities Manager and relevant stakeholders.

· Ensure compliance with site-specific Health & Safety requirements, including the appropriate use of Personal Protective Equipment (PPE).

· Monitor contractor performance on site, reporting service delivery concerns and supporting contractor reviews undertaken by the Regional Facilities Manager.

· Process purchase orders, invoices and workflow tasks through Elogbooks, Proactis or other business systems within agreed timescales.

· Provide timely updates and reports to the Regional Facilities Manager on site performance, compliance status, risks and operational issues.

· Support mobilisation, demobilisation and site handovers as required.

· Maintain accurate records and documentation in accordance with Savills and client reporting requirements.

· Support business continuity and contingency planning arrangements for allocated sites.

· Complete all mandatory training and actively identify opportunities for personal and professional development.

Skills, Knowledge and Experience

Essential

· Self motivated individual with excellent interpersonal skills.

· Excellent organisational and time management skills with a degree of flexibility.

· Ability to handle a large number of projects with a broad range of customers, suppliers, and property owners.

· Experience and knowledge of achieving high standards in property management.

· Knowledge and understanding in preparation of service charge budgets; ensuring agreed times and costs are adhered to.

· NEBOSH or IOSH Managing Safely qualifications.

· Strong overall experience in a similar environment.

Working Hours - 37.5hrs

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Please see our Benefits Booklet for more information.