Purpose of the Role

The role focuses on maintaining safety, preventing crime, and supporting customers while representing the security team professionally.

Key Responsibilities

 Protect people, property, and assets by maintaining a visible and proactive security presence

 Monitor and control access to buildings and restricted areas

 Conduct regular patrols on foot to deter and detect suspicious activity

 Observe, report, and document incidents, safety hazards, and security breaches accurately

 Respond promptly to alarms, emergencies, and disturbances

 Enforce company policies, rules, and safety procedures

 Operate security systems such as CCTV, alarms, and access-control equipment

 Assist visitors, employees, and customers while maintaining a professional demeanor

 Coordinate with , all emergency services when necessary

 Perform searches or inspections as authorized (bags, vehicles, ID checks)

 Prepare detailed incident and daily activity reports

 Support emergency evacuation procedures and crowd control when required

 Maintain confidentiality and handle sensitive information responsibly

Skills, Knowledge and Experience

• Strong observation and situational awareness skills

• Excellent communication skills (verbal and written)

• Ability to remain calm and make sound decisions under pressure

• Good conflict management and de-escalation skills

• Physical fitness and ability to stand or patrol for long periods

• Attention to detail and accuracy in reporting

• Professional customer service and interpersonal skills

• Ability to follow procedures and instructions precisely

• Teamwork skills with the ability to work independently

• Basic computer and report-writing skills

Working Hours - 40hrs a week on a 10 week rolling rota

Salary - £28,227.00

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Please see our Benefits Booklet for more information.