Purpose of the Role

This role is to support the Workforce+ Operations Team. The WF+ Operations Team is a mobile network of cleaning and security managers who support site based operations. The successful candidate must have strong verbal and written communication skills, the ability to work under pressure, and a willingness to learn. They will ideally have previous experience of working within an operational support role and must be able to provide a high level of service to, and establish rapport with colleagues, clients, contractors and tenants.

Key Responsibilities

• Maintain an accurate database of all sites and site allocations

• Provide support for new instructions to ensure successful mobilisation and timely ordering of equipment, machinery, uniform etc

• Support the Cleaning and Security Leads in obtaining costs for equipment, machinery etc for building cost models

• Support the Operations Team with booking of travel and arrangement of meetings

• Maintain filing

• Make changes as directed to documentation and support with creation of new documentation.

• Print, upload and circulate documentation as required

• Maintain and develop reporting. This requirement will vary from time to time depending on business demand.

• Prepare presentations and reports as required

• Work with the Cleaning and Security Leads to ensure adherence to Savills procedures

• Support with the development of tender material including populating and uploading to Proactis, and tender presentations.

• Support with the development of the monthly report

• Printing of ID Cards

• Booking of training and support in arranging training courses, ensuring that the tracking spreadsheet is kept up to date for recharging

• Support of the Workforce+ Admin Manager

• Support with SIA licencing when the Security Systems Administrator is on leave

• Meetings, Minutes & Documentation – support with the administration of meetings at an Area level as required

• Other tasks as required from time to time

• Maintain a high level of confidentiality and discretion

Skills, Knowledge and Experience

· Comprehensive knowledge of Microsoft Office including Excel, Work, Powerpoint and Outlook

· Excellent organisational, management, research and co-ordination skills with a problem solving attitude

· Excellent attention to detail, to include accurate typing skills

· Excellent verbal and written communication skills with a positive attitude and attention to detail

· Ability to multitask and to work accurately and effectively under pressure

· Excellent time management skills.

· Working with large teams, with different personalities and workloads and ability to adjust accordingly.

· Proactive, with proven ability to plan and work ahead of deadlines and keep to tight client reporting timescales.

· Focussed: commits to challenging goals and delivers consistently against these.

· Continuous improvement: delivers efficiency in addition to effectiveness.

· Self-starter, who relishes challenges and strives for the best.

· Strong team player: builds relationships and consults with others, quickly establishes trust and credibility

· Confident with a positive outlook.

· Ethical with strong integrity.

Experience:

· Previous experience in a Secretarial/Administrative/Analyst role (1-2 years minimum) is essential

· Working for a Property Management company or similar – ideal (but not essential).

Technical experience:

· Proven capabilities in Intermediate/Advanced in Microsoft Office Suite applications (in particular Excel.

PowerPoint, Word and Outlook).

· Ideal (but not essential) a working knowledge of Visio.

Working Hours - Mon-Fri 09:00 to 17:30

Please see our Benefits Booklet for more information.