Purpose of the Role

We are seeking a proactive and reliable Building Supervisor to support the day-to-day operation of a major retail property at Manchester Exchange Square, occupied by two leading national retailers. This is a hands-on, site-based role focused on maintaining a safe, compliant, well-presented environment across all shared areas of the building. You will act as a key point of contact on site, ensuring smooth coordination between occupiers, contractors and the managing agent.

Key Responsibilities

Fire Safety Management

Daily and Routine Fire Safety Checks within the common areas of the building.

• Act as the on‑site fire safety lead for operational matters when on shift.

• Conduct daily checks of the fire alarm panel and ensure it is in normal operating condition.

• Investigate and record all fire panel activations, faults, and warnings.

• Inspect fire exits, escape routes, emergency lighting, extinguishers, and communal fire doors.

• Ensure both Selfridges and M&S are promptly informed of issues impacting their demise or shared areas.

• Maintain accurate logs of all fire‑related incidents, and contractor visits.

Fire Procedures & Preparedness

• Support and coordinate regular evacuation drills with both businesses.

• Ensure all fire safety signage in communal areas is present and compliant.

• Monitor fire loading risks and ensure escape routes remain unobstructed.

Contractor and Permit Oversight

• Monitor, Manage hot works and ensure proper permits, controls, and fire watches are in place by the contractors.

• Ensure contractors do not compromise fire integrity (e.g., propping fire doors, disturbing detectors in common areas).

Fire System Integrity in common areas

• Report and escalate any breaches of compartmentation (e.g., missing fire stopping, damaged fire doors).

• Check that fire doors fully close and latch.

Building Operations & Issue Management

• Open/close building to align with both stores operating

Daily Building Checks

• Undertake full building perimeter inspections 3 times a day, reporting issues with security, fabric, lighting, and cleaning and advise any issues to relevant parties

• Open and close atrium doors and shutters in line with trading hours.

• Ensure central atrium is clean and clear at all times. 3 x Daily check and manage issues

• Check building management systems (BMS) to verify plant is operational (AHUs, heating, water systems). And carry out a monthly analysis and summary

• Weekly walk around with both occupiers – complete and document findings and actions for submission to occupiers same day where required.

Issue Logging & Escalation

• Log all faults, incidents, and maintenance issues into the City FM Mercury portal or relevant party

• Assess Issues based on risk/urgency and communicate clearly to both occupiers.

• Escalate high‑risk or unresolved issues to Savills management or contractors.

• Track all open issues until resolution and keep both tenants informed.

Contractor Coordination within Common Areas

• Coordinate and supervise contractors attending site

• Obtain service reports after each visit and review for remedial actions.

• Share reports with tenants and provide weekly progress updates.

• Ensure contractors follow site rules, do not compromise safety systems, and work within property protocols.

Cleaning, Waste, and Common Area Standards

• Complete daily and weekly cleaning checks for all common areas, loading bays, and BOH stairwells. Manage sign off documentation.

• Document standards and share reports with tenants.

• Raise cleaning issues with the contractor and track to close.

• Attend monthly audit checks with incumbent cleaning contractor.

• Document and arrange Pest Control in common areas and ensure all parties are informed of any issues.

Stakeholder Communication & Coordination

• Act as the central point of contact for both M&S and Selfridges operational teams.

• Provide immediate verbal and written updates following fire alarms, faults, or major building issues.

• Provide weekly updates on works in progress, upcoming works, and potential trading impacts.

• Conduct weekly store walks with tenant representatives and issue written findings the same day.

• Maintain strong, professional, and approachable relationships with all on‑site teams.

Compliance & Documentation Support

• Maintain an accurate fire logbook and make accessible to tenants.

• Review compliance certificates, test reports, and contractor documentation; flag required remedial actions and update.

• Maintain accurate records, reports and compliance documentation and support the close‑out of actions of risk assessments.

Reporting & Administration

• Assist in recording and producing reports including:

• Utility consumption

• Fire & life safety status

• Car park data

• Contract Cleaning performance

• Common area project updates

• Maintain Compass/CAFM entries in line with Savills Standards

Emergency Response

• Act as the on‑site operational contact for ALL emergency services during fire-related incidents.

• Assist with post-incident reviews by providing factual accounts and supporting evidence and communicate to tenants

Skills, Knowledge and Experience

• Experience in facilities management, building operations, or a similar role

• Good understanding of health & safety and building compliance requirements

• Strong organisation and communication skills

• Confident coordinating contractors and managing on-site activity

• Able to work independently and as part of a team

• Comfortable using basic IT systems (e.g. email, reports, CAFM/BMS systems)

Working Hours

Operating a 2-shift, 4-on, 4-off rota:

Shift 1: 07:00 – 15:30

Shift 2: 13:00 – 21:30

Salary

£35,000 per annum

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