Purpose of the Role

To fulfil administrative duties to support the Centre Manager and Tenant Liaison and Marketing Co-ordinator.

Assistance will be required to include all administrative tasks relating to POs, tenant enquiries, health and safety, commercialisation and operations.

Key Responsibilities

General

·        The role of Administrator is pivotal to the success of the Centre Management operation as this person will need to ensure that there is close liaison between all on- site parties, including the site team, the client, tenants and contractors.

·        The Administrator will take instructions from the Centre Director on site and will support the Tenant Liaison and Marketing Co-ordinator also.

·        The Line Manager will be the Centre Director unless otherwise agreed

Centre Management Office

·        Greet visitors as needed and redirect queries.

·        Will not be reception based

·        Ensure incoming and outgoing post is dealt with in the correct manner

·        Deal with all ad hoc general enquiries and help build the relationship between tenants, contractors and centre management

·        To control the level of stationery within budget and place new orders

·        To assist with site walk rounds if needed.

Accounts

·        To assist the accounts team with any supplier queries, raise POs, Management of utilities spreadsheets

Other

·        To undertake the production of reports, letters, emails, memos, etc, as requested by the Centre management team.

·        Under instructions from the Centre Manager to ensure that all periodic reporting to the client, letting and managing agents is undertaken on a regular basis in an agreed professional manner

·        The co-ordination of periodic internal meetings to ensure that communication between all on site parties is satisfactory

·        To update the Dashboard systems as required by the Centre Magner

·        To support the Marketing Co-ordinator in the collation of newsletters, website and social media updates and event activity etc.

·        To collate and manage the Utilities Spreadsheets for the site

·        The co-ordination of periodic internal meetings to ensure communication between all parties is satisfactory.

·        To promote and manage the onsite meeting room hire

·        From time to time events will be held in the centre at evenings and weekend and flexibility and support will be required and as such transport should not be a problem to the applicant.

Skills, Knowledge and Experience

• A minimum of 5 GCSC’s including Maths and English

• Excellent time keeping and time management skills

• Reliable, helpful and well presented

• Ability to work in a team, or alone under the direction of Centre Manager

• Team player with strong customer service skills, able to provide a helpful and polite service

• Pleasant telephone manner and efficiency in relaying messages and taking instructions

• Excellent communication skills

• Able to take comprehensive minutes of meetings

• Ability to deal with confidential information

• Ability to prioritise workload and multitask in a calm and professional manner

• Willingness and ability to learn on the job, keen to undertake training and career development

• Proficient in full range of Microsoft applications inc. Word, Excel, PowerPoint, Access Outlook

• Experience of dealing with senior level staff confidently with excellent verbal and written communication

• Familiarity with the main Social Media platforms

Working Hours - Full-Time

Salary - £26,000

#LI-DNI

Please see our Benefits Booklet for more information.